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Job category

• Medical & Clinical Operations (39)

Skill

• refer healthcare users 18
• answer patients' questions 17
• receive patient referrals with eye conditions 16
• assess referred healthcare users 13
• interact with healthcare users 13
• refer social service users 13
• ensure proper appointment administration 11
• manage healthcare users' data 9
• answer incoming calls 8
• develop plans related to the transfer of care 8
• manage operations in healthcare institutions 8
• supervise medical office support workers 8
• handle personal identifiable information 7
• maintain healthcare user data confidentiality 7
• work in multidisciplinary teams related to emergency care 7
• advise on medical records 6
• interpret requests for imaging examinations 6
• process medical insurance claims 6
• take referred patients 6
• advocate for healthcare users' needs 5
• arrange in-home services for patients 5
• assist healthcare users achieve autonomy 5
• handle incoming insurance claims 5
• maintain privacy of service users 5
• mentor other health professionals 5
• obtain healthcare user's medical status information 5
• schedule audiologist appointments 5
• take referrals for genetic testing 5
• check information on prescriptions 4
• collect healthcare user data under supervision 4
• communicate schedules to the people concerned 4
• disseminate general corporate information 4
• manage a multidisciplinary team involved in patient care 4
• administrative tasks in a medical environment 3
• assist social service users in formulating complaints 3
• communicate with customer service department 3
• ensure compliance with company regulations 3
• manage key performance indicators of call centres 3
• monitor waiting list 3
• perform clerical duties 3
• perform escalation procedure 3
• redirect callers 3
• analyse call performance trends 2
• apply caseload management 2
• apply conflict management 2
• communicate regulations 2
• communicate with nursing staff 2
• complete patient journey records 2
• delegate emergency care 2
• disseminate messages to people 2
• ensure compliance with shipment regulations 2
• ensure contract termination and follow-up 2
• keep records of customer interaction 2
• keep up to date on product knowledge 2
• keep up-to-date on manufacturer's policies 2
• maintain data entry requirements 2
• maintain high quality of calls 2
• maintain records of work with service users 2
• manage IT security compliances 2
• manage clinical environments 2
• monitor customer inquiries 2
• monitor patients' progress related to treatment 2
• monitor staff absences 2
• organise operations of residential care services 2
• participate in medical records' auditing activities 2
• receive veterinary clients and their animals for appointments 2
• refer service users to community resources 2
• resolve shipment issues 2
• route correspondence to business departments 2
• solve operational transport problems 2
• triage clients 2
• use ICT ticketing system 2
• work with nursing staff 2
• adhere to health well-being and safety 1
• advise policy makers in healthcare 1
• allocate numbers to clients' belongings 1
• analyse call centre activities 1
• apply case management 1
• archive healthcare users' records 1
• assist in the administration of medication to elderly 1
• call quality assurance management 1
• check deliveries on receipt 1
• clean public areas 1
• collaborate in company's daily operations 1
• collect statistics on medical records 1
• communicate in foreign languages with health service providers 1
• communicate reports provided by passengers 1
• confer with event staff 1
• connect vehicle maintenance and operations departments 1
• contribute to high level health strategic decisions 1
• coordinate activities across hospitality rooms division 1
• coordinate care 1
• coordinate charity services 1
• coordinate operational activities 1
• coordinate remote communications 1
• coordinate shifts 1
• coordinate the procurement of organs for transplantation 1
• coordinate transport staff training 1
• coordinate waste management procedures 1
• correspond with licence applicants 1
• determine medical images' diagnostic suitability 1
• dispose medical waste 1
• enable access to services 1
• ensure compliance with healthcare regulations 1
• ensure compliance with purchasing and contracting regulations 1
• ensure flights run to schedule 1
• ensure gambling operational standards 1
• ensure proper document management 1
• ensure safety regulations in dealing with infectious diseases 1
• follow-up on healthcare users' treatment 1
• guide staff 1
• handle delivered packages 1
• handle registered mail 1
• handle shipment paperwork 1
• identify patients' medical records 1
• integrate headquarter's guidelines into local operations 1
• interpret radiology examinations 1
• keep personal administration 1
• liaise with transportation services 1
• maintain correspondence records 1
• maintain inventory of airport operations 1
• maintain professional administration 1
• manage a team 1
• manage assignment of bus routes 1
• manage claims process 1
• manage contracts 1
• manage fitness communication 1
• manage front operations 1
• manage maintenance operations 1
• manage staff 1
• meet contract specifications 1
• monitor communication channels' performance 1
• monitor customer service 1
• monitor drivers 1
• monitor patient's health condition 1
• monitor policy proposals 1
• operate an emergency communication system 1
• operate mailing information systems 1
• operate medical imaging equipment 1
• organise travel arrangements for staff 1
• participate in medical inventory control 1
• perform health assessment 1
• perform mortuary facility administration 1
• perform office routine activities 1
• prepare documents for scanning 1
• prepare equipment for navigation operations 1
• prepare for diagnostic imaging procedures 1
• prepare patients for imaging procedures 1
• process order forms with customer's information 1
• provide department schedule for staff 1
• provide documentation 1
• provide feedback on patient's communication style 1
• provide necessary documents 1
• provide test results to medical staff 1
• respond to enquiries 1
• set production KPI 1
• supervise daily information operations 1
• transfer medical information 1
• transport allocated patients 1
• transport patient to medical facility 1
• use office systems 1
• work in multidisciplinary health teams 1

Country

• India (5)
• United States (34)

State or region

• Arizona (1)
• California (1)
• Florida (1)
• Hawaii (1)
• Illinois (1)
• Karnataka (4)
• Louisiana (3)
• Maine (1)
• Maryland (1)
• Massachusetts (15)
• Nevada (1)
• North Carolina (1)
• Oregon (1)
• Pennsylvania (2)
• Telangana (1)
• Utah (1)
• Washington (1)
• Wisconsin (2)

City

• Auburndale (1)
• Bengaluru (4)
• Boston (1)
• Charlotte (1)
• Corvallis (1)
• Covington (1)
• Honolulu (1)
• Hyderabad (1)
• Las Vegas (1)
• Layton (1)
• Marion (1)
• Metairie Terrace (1)
• Monroeville (1)
• Norwood (11)
• Owings Mills (1)
• Prescott Valley (1)
• Presque Isle (1)
• Puyallup (1)
• Quincy (1)
• Raceland (1)
• San Diego (1)
• Sayre (1)
• Southborough (1)
• St. Petersburg (1)
• Waukesha (2)

Divisions

• (39)

City

• Auburndale (1)
• Bangalore (4)
• Boston (1)
• Charlotte (1)
• Corvallis (1)
• Covington (1)
• Honolulu (1)
• Hyderabad (1)
• Las Vegas (1)
• Layton (1)
• Marion (1)
• Metairie (1)
• Monroeville (1)
• Norwood (11)
• Owings Mills (1)
• Prescott (1)
• Presque Isle (1)
• Puyallup (1)
• Quincy (1)
• Raceland (1)
• Saint Petersburg (1)
• San Diego (1)
• Sayre (1)
• Southborough (1)
• Waukesha (2)

Country1

• India (5)
• United States (34)

State

• Arizona (1)
• California (1)
• Florida (1)
• Hawaii (1)
• Illinois (1)
• Karnataka (4)
• Louisiana (3)
• Maine (1)
• Maryland (1)
• Massachusetts (15)
• Nevada (1)
• North Carolina (1)
• Oregon (1)
• Pennsylvania (2)
• Telangana (1)
• Utah (1)
• Washington (1)
• Wisconsin (2)

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AmProjectCode

• 2026 RPO Overflow (1)
• M&A - LHC (3)
• MPP Northern Light Health (1)
• MPP ProHealth Care (1)

Grade

• 22 (14)
• 23 (19)
• 24 (5)
• 25 (1)

Schedule

• Full-time (39)

Segment

• Community & State (1)
• Optum Care Delivery (18)
• Optum Care Solutions (7)
• Optum Global Advantage (5)
• Optum Health Services (1)
• OptumInsight (6)
• OptumRx (1)

JobFunction

• Accounting (5)
• Accounts Payable (2)
• Accounts Receivable (1)
• Actuarial Leadership Dev Prgm (2)
• Actuarial Services (16)
• Administrative Support (22)
• Advanced Practice Clinicians (388)
• AI/ML Engineering (82)
• Architecture (23)
• Behavioral Clinical Consulting (3)
• Behavioral Consumer (1)
• Behavioral Health Care Deliver (97)
• Behavioral Intake (2)
• Benefits (1)
• Billing (6)
• Broker / Outside Agent Service (2)
• Bus Advisory & Tech Cnsltng (26)
• Bus Cont,Dis Recov,Crisis Mgmt (1)
• Bus Opns General Support (5)
• Business Analysis (7)
• Business Development/Sales Sup (6)
• Business Process & TQM (5)
• Business Systems Analysis (19)
• Call Center/Triage (1)
• Capability Management (3)
• Capacity/Tech Performance Mgmt (2)
• Care Advocacy (15)
• Case Management (170)
• Claim Business Process (2)
• Claim Operations (4)
• Claim Quality (2)
• Claim Recovery/Resol/COB/Subro (12)
• Clerical Support (2)
• Client Services/Sales Support (92)
• Clin Pharm AM & Hlth Plan Sup (5)
• Clinical & Medical Management (67)
• Clinical Admin & Processing (39)
• Clinical Administration (8)
• Clinical Analysis & Consulting (37)
• Clinical Appeals-MCO (4)
• Clinical Appeals-NUR (6)
• Clinical Claims Review (4)
• Clinical Informatics (1)
• Clinical Management (47)
• Clinical Pharm Care Consulting (85)
• Clinical Pharm Program Mgt (8)
• Clinical Practice Consulting (12)
• Clinical Program Management (2)
• Clinical Quality Management (3)
• Clinical Research (1)
• Clinical Services Operations (666)
• Clinical Utilization Managemen (4)
• Collections (13)
• Community & State Sales (5)
• Community Pharmacy (182)
• Community/Volunteer Services (4)
• Compensation (1)
• Complex Customer Care (1)
• Compliance (3)
• Corporate Development (3)
• Corporate Security (1)
• Credentialing (6)
• Credit Lending (2)
• Cybersecurity Defense & Invstg (8)
• Data Analytics (37)
• Data Engineering (48)
• Data Entry (1)
• Data Science (33)
• Dev Ops Engineering (10)
• Development Program (2)
• Digital Product (2)
• Employee Assistance Programs (3)
• Employer & Indiv Acct Mgmt (6)
• Employer & Individual Sales (14)
• Engineering (2)
• Enrollment & Eligibility (2)
• Ent Communctns Spclst & Mgmt (4)
• Environ Occ, Hlth & Safety (2)
• Facilities, Bldg & Equip Svcs (4)
• Financial Planning & Analysis (19)
• General Marketing (19)
• General Operations Management (10)
• General Project Management (2)
• Health & Human Svcs Cnsltng (8)
• Health & Social Services (60)
• Health Care Delivery (Clin Care) (919)
• Healthcare Econ & Analytics (9)
• Home Delivery Operations (10)
• Hospice (45)
• Hospice - Bereavement (11)
• Hospice & Home Health Services (99)
• Infrastructure&Ops Engineering (19)
• Infusion (14)
• Innovation and Strategy (4)
• Internal Audit & Adv Svcs (3)
• Legal Counsel (5)
• Lobbying & Gov't Affairs (1)
• Marketing - Business Dev (2)
• Marketing Creative (1)
• Marketing eCommerce (1)
• Marketing Event/Mtg Planning (4)
• Med & Clin Ops-General Mgmt (5)
• Medical Coding (51)
• Medical Screening/Clinical Lab (72)
• Medicare & Retirement Sales (14)
• Network Engineering (3)
• Network Pricing (7)
• Network Program Mgmt (3)
• Optum Growth Office Sales (8)
• Optum Insight Client Mgmt (3)
• Optum Sales (15)
• Patient Services (275)
• Payroll/Operations (1)
• People Business Partners (2)
• People Development (3)
• People Experience Business Partner (3)
• People Team Development Progrm (5)
• People Technology (1)
• Pharmacy Audit (1)
• Pharmacy Prior Auth/Appeals (2)
• Pharmacy Support & Management (9)
• Phone Support (29)
• Physicians (370)
• Print Production (1)
• Product Management (23)
• Proposal Development (1)
• Provider Contracting & Network Development (19)
• Provider Data Integrity (1)
• Provider Reimbursement (1)
• Provider Relations and Service (13)
• Quality Assurance/Engineering (20)
• Quality Management (4)
• Radiology/Healthcare Tech (152)
• Regulatory Adherence (3)
• Regulatory Affairs (1)
• Rehabilitation Services (816)
• Risk Management (1)
• Sales Operations / Admin (3)
• Security Govrn, Risk, & Compli (3)
• Security Ops Engineering (20)
• Senior Leadership Team (7)
• Six Sigma (13)
• Software Engineering (179)
• Special Investigation Unit (5)
• Specialty Pharmacy (31)
• Systems Management (16)
• Talent Acquisition Fulfillment (1)
• Tech Project & Program Mgmt (13)
• Technical Product Management (16)
• Technology Development Program (1)
• Technology General Management (1)
• Technology Support (13)
• Telecommunications Engineering (5)
• Training Delivery-Operatnl (3)
• Training Design & Development (2)
• Training Management (2)
• UHC Global Acct Mgmt (1)
• Underwriting (6)
• Underwriting Management (2)
• UnitedHealthcare Global Sales (1)
• User Experience Design (1)
• User Experience Engineering (2)
• Vision Care Delivery (12)
• Wellness Coach Management (2)
• Workforce Management and Plng (7)
• Writing/Editing (1)

Vanity

• #rpo (26)
• Aide (24)
• Atrius Health (11)
• Behavioral Health (1)
• Clinical (31)
• CNA (1)
• Contract (8)
• EHR (1)
• Electronic health (2)
• epic (13)
• lead (16)
• LPN (3)
• pharma (24)
• Primary care physician (1)
• ProHealth (2)
• Registered Nurse (1)
• Reliant Medical Group (1)
• Sales (4)
• Supervisor (12)
• Therapist (1)

Division

• C&S Hawaii ABD LTC (1)
• Care Delivery OR (1)
• Care Delivery WA (1)
• Home Health & Hospice (7)
• OG Adv Contact Center Cap (2)
• OG Adv Human Capital (3)
• OI Financial Clearance (1)
• Optum Behav Hlth Public Sector (1)
• Optum MA (14)
• Optum NV (1)
• Optum UT (1)
• OptumInsight RCM Acute Front (2)
• OptumInsight RCM Acute Middle (1)
• OptumRx FlexCare (1)
• Provider BU Account Team (2)

Company

• Optum (38)
• UHC (1)

Business

• Optum (38)
• UHC (1)

Entity

• Atrius Health (12)
• LHC Group (7)
• Reliant Medical Group (1)

Job Level

• Individual Contributor (33)
• Manager (1)

Grade Level

• 22 (14)
• 23 (19)
• 24 (5)
• 25 (1)

Referral Eligibility

• Yes (39)

BusinessSegment

• C&S West Region (1)
• Care Delivery - Region 2 (2)
• Care Delivery - Region 3 (2)
• Care Delivery - Region 6 (14)
• Home Health & Hospice BC (7)
• OG Adv Bus Capability Grp 1 (2)
• OG Adv Human Capital (3)
• OI Operations (4)
• OI Provider Market (2)
• Optum Behavioral Health (1)
• OptumRx Infusion Pharmacy (1)

FullAddress

• 1330 Boylston St, Boston, United States 02215 (1)
• 3131 Camino Del Rio N, Ste 700, San Diego, United States 92108 (1)
• Arham Estate, Hyderabad, India 500081 (1)
• Auburndale, United States (1)
• Bangalore, India (4)
• Charlotte, United States (1)
• Corvallis, United States (1)
• Covington, United States (1)
• Honolulu, United States (1)
• Las Vegas, United States (1)
• Layton, United States (1)
• Marion, United States (1)
• Metairie, United States (1)
• Monroeville, United States (1)
• Norwood, United States (11)
• Owings Mills, United States (1)
• Prescott, United States (1)
• Presque Isle, United States (1)
• Puyallup, United States (1)
• Quincy, United States (1)
• Raceland, United States (1)
• Saint Petersburg, United States (1)
• Sayre, United States (1)
• Southborough, United States (1)
• Waukesha, United States (2)

JobCode

• MCO100 (14)
• MCO101 (18)
• MCO102 (5)
• MCO103 (1)
• MCO105 (1)

Work setting

• Core On-Site (22)
• Field (1)
• Hybrid (14)
• Remote (2)

Brand

• Community & State (1)
• Optum Care Delivery (18)
• Optum Care Solutions (7)
• Optum Global Advantage (5)
• Optum Health Services (1)
• OptumInsight (6)
• OptumRx (1)